Privacy Policy

It is intended to inform the users of the website www.contigo.introsys.eu about the general rules for the processing of personal data, which are collected and processed in strict compliance with the provisions of the applicable personal data protection legislation.

We are committed to the protection and confidentiality of personal data, having adopted the measures we consider appropriate to ensure the accuracy, integrity, and confidentiality of personal data, as well as all other rights that assist the respective data subjects.
This privacy statement was last updated in May 2025.

In this privacy statement, we explain what we do with the data we obtain through this website. We recommend that you read this statement carefully.

We comply with the requirements of privacy legislation:
1. We declare the purposes for which we process personal data. We do this through this privacy statement;
2. We intend to limit the collection of personal data only to the personal data necessary for legitimate purposes;
3. We first request your explicit consent to process your personal data in cases that require your consent;
4. We take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
5. We respect your right to access your personal data, correct it, or delete it, upon your request.

If you have any questions or want to know exactly which data we hold about you, please contact us through the email provided in the last section of this Privacy Policy.

1. General Principles

We are committed to ensuring that personal data are:
1. Subject to lawful, fair, and transparent processing concerning the data subjects, collected for specified, explicit, and legitimate purposes, and not further processed in a manner incompatible with those purposes for which they were collected;
2. Kept in a manner that allows the identification of data subjects only for the period necessary for the purposes for which they are processed;
3. Processed in a manner that ensures their security, including protection against unauthorized or unlawful processing and against accidental loss, destruction, or damage, with appropriate technical or organizational measures adopted.

2. Purposes of Personal Data Collection

We may collect or receive personal information for various purposes related to our business operations, which may include Contact, through telephone, mail, email, and/or web forms.
We use the following data: Name, Website, Address, Tax Number, Email, and Telephone.

The basis on which we may process this data is:
1. To comply with a legal or contractual obligation, for example, when we provide you with one of our services;
2. To provide you with our newsletter services, only and solely when requested (name and email);
3. When using the contact form, the data collected here has the sole purpose of responding to the information requested by the Client, managing their requests, and controlling the quality of services provided (name, email, contact number);

3. Retention Period of Personal Data

We retain Personal Data only for the period/time necessary to fulfill the specific purposes for which they were collected. However, we may be required to store some Personal Data for a longer period, taking into account legal factors.
During the period of processing Personal Data, we ensure that they are handled in accordance with this Privacy Policy. As soon as the Data is no longer necessary, we will proceed with its secure deletion.
Regarding consent, the withdrawal of consent does not invalidate the processing carried out up to that date based on the consent previously given.

4. Your Rights

You have the right to:
1. Be informed
2. Access, rectification, limitation and erasure of data
3. Data portability
4. Objection to data
5. File a complaint with the competent authorities

5. Disclosure practices

Here is information about our disclosure practices:
1. We disclose personal information if we are required to do so by law or court order.
2. If our website or organization is acquired, sold, or involved in a merger or acquisition, your data may be disclosed to our advisers and any prospective purchasers and will be passed on to the new owners.
3. We have a Data Processing Agreement with Google, but Google cannot use the data for any other Google services.
4. We block the inclusion of full IP addresses.

6. Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse and unauthorized access to personal data.

7. Third Party Sites

This privacy statement does not apply to third party websites linked from our website. We cannot guarantee that these third parties will handle your personal data in a reliable or secure manner. We recommend that you read the privacy statements of these websites before using them.

8. Changes to this Privacy Statement

We reserve the right to make changes to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. Furthermore, we will actively inform you whenever possible.

9. Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Policy.

10. Contact Details

Name: INTROSYS – Integration for Robotic Systems – Integração de Sistemas Robóticos, S.A.
Address: Zona Industrial Vila Amélia, Estrada dos 4 Castelos, Lote 67
Postal Code and City: 2950-805 Quinta do Anjo – Portugal
Tax Number: PT 506 358 208
Email: dpo@introsys.eu
Contact: (+351) 212 951 499