Privacy Police

Security and Privacy Policy

This Privacy Policy identifies the information collected, how it is collected, and how it is processed.

By using this website you should be aware and accept this Privacy Policy.

  1. Website Owner and Data Controller

Company Name: INTROSYS – Integration for Robotic Systems – Robotic Systems Integration, S.A.
Address: Vila Amélia Industrial Zone, 4 Castles Road, Lot 67

Postal Code and City: 2950-805 Quinta do Anjo – Portugal

Tax Number: PT 506 358 208


Contact: (+351) 212 951 499

2.Data Protection Officer

INTROSYS has designated a Data Protection Officer who can be contacted through the email address or by registered letter with acknowledgment of receipt to Vila Amélia Industrial Zone, 4 Castles Road, Lot 67 Address, 2950-805 Quinta do Anjo – Portugal.

3.Data Collected

This website collects data through registration or contact forms when filled out and sent by the user, namely (a)name, (b)phone number, (c)company name, (d)email.

This website uses cookies to anonymously collect statistical information and to improve the user experience in its use

4.Purpose of Data Collection

The data collected on this website is intended for:

Contact with the user to respond to sent requests;

Sending, after user’s request, of service proposals and/or other information about own services and/or products;

Future contacts, namely sending of service communications and commercial campaigns;

Compliance with legal obligations.

The data is collected for one or more of the purposes mentioned above, so the user should verify their accuracy and update so that the owner of this website can adopt the appropriate measures for its treatment.

The filling out of the forms on this website is accompanied by a request for express consent by the user for the sending and processing of data as described above. This consent given in the sending of any personal information will express prior consent to the processing of personal data transmitted by its owner for one or more of the purposes described above and the owner of this website is authorized to process the collected personal data to the extent and for the time necessary for the pursuit of its purposes.

In compliance with current legal legislation and its policy, the owner of this website clarifies that it does not request, nor encourage, in any place or way, nor send personal data related to philosophical or political beliefs, party or union affiliation, religious faith, private life, racial or ethnic origin, as well as the processing of data related to sex life.

In compliance, the owner of this website reserves the right not to accept to collect or receive information that jeopardizes fundamental rights or that appear unlawful, any liability being excluded in its treatment.

Considering the purpose of the processing of the collected information, the owner of this website reserves the right to cancel or annul any request if all the necessary data for the management of the process in question are not collected, any liability being excluded.

5.Conservation of Personal Data

The personal data collected within the scope of any process to be processed by the owner of this website may be kept for the period necessary to fulfill the purpose, and may be kept for future processes or for the continuation of sending promotions or disclosures of actions, services or products, without prejudice to the right of the data subject to request their deletion (right to be forgotten), under the following point.

Personal data are stored and kept for the time that is deemed necessary according to the purposes chosen by the interested parties, but always for a period never exceeding the term stipulated by law.

6.Rights of the Personal Data Holder

The personal data holder may, at any time, request:

Access/request of all information held by this website’s owner about him;

The deletion of all information about the data subject that this website’s owner has a record of, whenever: (i) the data is no longer necessary for the purpose that led to their collection or processing; (ii) the holder withdraws consent, when consent is the legal basis; (iii) the holder opposes the processing and there are no prevailing legitimate interests that justify its maintenance or; (iv) personal data must be deleted to comply with a legal obligation or court decision.

Rectification of the information held by this website’s owner about him;

Portability, limitation and/or opposition to processing, the holder should communicate, in writing, to the owner of this website his request, identifying himself by full name and sufficient identification elements to allow his adequate identification and subsequent processing of his request.

All requests must be made through the addresses and forms identified in point 1 of this Privacy Policy.

Additionally, the holder may always submit complaints to the competent authority for this purpose.

7.Security in the Processing of Personal Data

The collected data are processed and stored electronically and, when necessary, in physical support (paper).

The owner of this website has implemented adequate technical and organizational measures to protect personal data against destruction, accidental or illicit, accidental loss, alteration, dissemination or unauthorized access and against any form of unlawful processing. Only the employees and subcontractors authorized by the owner of this website have access to personal data, being bound by the duty of secrecy and confidentiality.

In the event of a security breach that causes, accidentally or unlawfully, the destruction, loss, alteration, disclosure or unauthorized access to personal data, the owner of this website undertakes, under the terms of applicable legislation, to communicate to the competent authorities without delay, and whenever possible, up to 72 hours after becoming aware of such occurrence.

The owner of this website also commits to communicate the personal data breach to the respective data subject, in accordance with applicable legislation.

Notwithstanding the provisions of the previous paragraphs, the user should adopt additional necessary and required security measures, namely having an active firewall , updated antivirus and anti-spyware and should make prudent use when accessing platforms of third-party entities, checking and confirming the existence of a digital certificate and the reliability of the address. However, any responsibility of the owner of this website for a fact that is not attributable to him or for the disregard of the duty of caution that is required is excluded.

8.Personal Data Communication to Third Parties

The information and personal data that the owner of this website has access to will not be sold or given to third parties.

The owner of this website may resort to subcontractors for the provision of certain services, which may imply, in some situations, access by such entities to users’ personal data.

Should this occur, the user consents to this sharing, with the owner of this website committed to taking the necessary and appropriate measures to ensure that the entities that have access to such personal data are reputable and offer high guarantees at this level, which will be duly enshrined and safeguarded in a written contract, established between the owner of this website and the subcontractor(s).

Every subcontractor with whom the owner of this website shares data will be entrusted with treating the personal data of the users, on his behalf and on his account, committed to adopting the necessary technical and organizational measures to protect the personal data against destruction, accidental or unlawful, accidental loss, alteration, dissemination, or unauthorized access, and against any other form of unlawful treatment, being responsible for its appropriate and legal use.

Notwithstanding the provisions of the previous paragraph, the owner of this website remains responsible for the processing of personal data within the legal terms and their usage limitations.

9. Cookies and Similar Technologies

This website may use cookies, web beacons, or similar technologies when a user accesses its pages. The cookies that may be used are associated (if applicable) only with the browser of a specific computer, tablet, or mobile phone.

The cookies used on this website can be installed by the same. Cookies come from various servers operated by us or from third-party servers that provide services and install cookies, web beacons, or similar technologies (for example, the cookies that are used for statistical services or certain external content). The user can search their computer as per their browser’s instructions and find and remove cookies.

Cookies are necessary to identify that a browser (and supposedly a person using that browser) accessing various pages of a website is the same browser (and supposedly the same person) that accessed a certain page, this is typically easy to exemplify with the login when a user logs into a website, it stores a cookie in the browser with a unique identifier that then allows it to know that it was that login that requested a certain page and with this to be able to show information or provide specific features for that user.

This website uses cookies to provide the best possible experience in using and browsing this website, namely in the following situations:

– Sharing content on social networks;

– Displaying third-party content (ex: videos);

– Collection of statistics.

We do not use cookies to:

– collect information that identifies you;

– collect sensitive information about you;

– pass information that identifies you to third parties;

More details on how cookies are used in each case mentioned above:

a) Social network cookies

So that the users of this website can easily share our content on their social network accounts such as Facebook and Twitter, this website includes buttons for these same functionalities.

The cookies for these functionalities are therefore created and introduced on our pages by Facebook (Facebook Privacy Policy) and Twitter (Twitter Privacy Policy).

The privacy implications of these functionalities depend on the social networks that the users of this website use and the privacy settings they define in each of these networks.

b) Cookies for anonymous statistics about visitors to this website.

This website uses cookies to compile statistics about visits, to obtain anonymous information about the number of visits it receives, the technology used to access the website, the pages viewed and for how long among other anonymous statistical indicators.

This information allows this website to continuously improve the experience of its visitors.

The software this website uses to collect statistics is Google Analytics.

If you do not want your visits to sites and blogs to be detected by Google Analytics, please visit:

For more information about cookies, including knowing which cookies have been installed and how they can be managed and deleted, visit

10.Access to Third Party Websites

The Privacy Policy does not apply to websites or third-party support means that the user may access through this website. In this case, whenever you visit another website from this one, you should always read the applicable privacy policy and verify that you agree with its terms before providing your personal data.

11.Disclaimer of Liability

The owner of the site cannot be held responsible for any damages or losses under civil liability (including, but not limited to, consequential damages, loss of profits, and moral damages, caused directly or indirectly), that arise as a result of the correct or incorrect use of its Services, website and its content by the user, including unauthorized access to the user’s computer and computer system by third parties.

The information disclosed should be regarded in its informative aspect.

There are contents and services provided by third parties on this site, with their update being the responsibility of these entities. Therefore, the owner of the site cannot be held responsible for the complete accuracy and timeliness of any information on third-party websites over which he has no control and for which he assumes no responsibility.

The visualization of legal provisions on this site does not exempt the consultation of the legal norms in force, officially approved, published in the original editions and supports (namely the Diário da República or the Official Journal of the European Union)

12.Change to Security and Privacy Policy

These Terms and Conditions, which you should read carefully, may be changed, considering that the changes come into effect from the date of their publication on this site, with express reference to the date of update

13.Applicable Law and Competent Forum

These Terms and Conditions are governed and interpreted according to Portuguese law. The court of the Setúbal area is competent, to the exclusion of any other, to settle any disputes that arise from the interpretation and application of these Terms and Conditions.

Last update: July 18, 2022.